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* Pantaenius UK Limited is authorised and regulated by the Financial Conduct Authority (Authorised No.308688)

** Pantaenius America Ltd. is a licensed insurance agent licensed in all 50 states. It is an independent corporation incorporated under the laws of New York and is a separate and distinct entity from any entity of the Pantaenius Group.

Pantaenius Emergency Claims Helpline

If an emergency please call the following telephone numbers

During normal working hours (Monday to Friday 0900 – 1600) : +1914-381-2066

Out of hours: +1914-381-4286

You can reach us also via e-mail: claims@pantaenius.com 

Pantaenius America Yacht Policy

Important things to do in the event of a loss
  1. Prevent further damage. If the vessel or other covered property is damaged, you must take all reasonable steps to mitigate any further damage to take place.
  2. Notify the police or local authorities. If your property has been stolen or vandalized, you must immediately notify the police and file a police report.
  3. File a Boating Accident Report.  You maybe required under federal law 33 CFR 173.55 to file a Boating Accident Report withthe United States Coast Guard if
  • a person disappears from the vessel under circumstances that indicate death or the person maybe injured (If a person is found with injuries and the operator did not file a report, criminal charges maybe filed); Injuries that require professional medical treatment beyond basic first aid must be reported immediately. A formal report on a U.S. Coast Guard Boating Accident Report form must be filed within 48 hours of the accident.
  • Damage to the boat and/or property damage that exceeds $2,000USD (amounts vary for local reporting based on state laws; this applies to the amount required to file a report with the Coast Guard). A formal report on a U.S Coast Guard Boating Accident Report must be submitted within 10 days of incident.
  • Immediate notification is required for fatal accidents. If a person dies or goes missing as a result of a recreational boating accident, the nearest state boating authority, along with the Coast Guard must be notified without delay.

Please Note:  Some U.S states may require that all boating accidents be reported immediately. Check with the local marine patrol or the Boating Law Administrator in the state where the accident occurred for the reporting procedures that apply.

When you file a claim, you’ll need to provide the following information:

Who?

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  • Name, address, phone number and email address, of person reporting claim
  • Policyholder’s name and policy number
  • Vessel operator/passengers/guests
  • Injured parties
  • Eyewitnesses

When?

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  • Date and time of loss

Where?

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  • Loss location

What?

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  • Facts and circumstances
  • Nature of damage or injury
  • Vessel(s) involved
  • Equipment/personal property
  • Current condition of vessel

How?

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  • Description of loss- how did it occur?
PANTAENIUS - a reliable partner
How important is certainty and peace of mind…
50
years

of experience guarantee an exclusive service approach and the most efficient claims management when you need it most.

100,000
customers

already place their trust in us and make Pantaenius a leading yacht insurance provider worldwide.

35,000
specialists

in our network help us deliver true local service and support you with advice and expertise all over the world.