Our offices worldwide

* Pantaenius UK Limited is authorised and regulated by the Financial Conduct Authority (Authorised No.308688)

** Pantaenius America Ltd. is a licensed insurance agent licensed in all 50 states. It is an independent corporation incorporated under the laws of New York and is a separate and distinct entity from any entity of the Pantaenius Group.

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Pantaenius Helpline

In the event of an emergency please call the following numbers

Monday to Friday between 9 am and 5 pm: +61 (02) 9936 1670

For after-hours emergency calls please use +61 (02) 9936 1674

Alternatively please send an email to: claims@pantaenius.com.au 

Yacht Insurance

Accident - Collision - Burglary - Theft - Fire

In the event of an incident that may result in a claim, please act as if you are uninsured.  You must not acknowledge fault or responsibility.  At the first opportunity you must report the incident to us so that we can provide you with the appropriate advice.  In an emergency please call our helpline. 

The check list below is not exhaustive but please do follow it as best as you can in the circumstances:

  • Do what you can to minimise the damage and take steps to make your vessel safe from further damage.
  • Notify us as soon as possible.
  • Take photographs and make notes as soon as possible after the incident.
  • Do not acknowledge fault or responsibility.
  • In case of theft notify the police immediately, and then Pantaenius.
  • You must not agree to or sign any documents associated with a Salvage or Tow.  Seek advice from Pantaenius where possible.  If you have no choice then you can use the Lloyds Open Form agreement which does offer some protection against unscrupulous contractors.
  • If another vessel or person is involved you must provide us with their ID and details of their vessel and who they are insured with.
  • Please retain all relevant documents, invoices etc and forward them to us. 

Pantaenius has a reputation for settling claims fairly and quickly which we are proud of, so please help us to help you and safeguard your investment.

Claim Forms

PANTAENIUS - a reliable partner
How important is certainty and peace of mind…
50
years

of experience guarantee an exclusive service approach and the most efficient claims management when you need it most.

100,000
customers

already place their trust in us and enjoy the peace of mind a Pantaenius policy provides.

35,000
specialists

in our network help us deliver true local service and support you with advice and expertise all over the world.