Customer Feedback
What our customers say about us
Over 100,000 boat owners worldwide place their trust in Pantaenius and enjoy the peace of mind that our unique and comprehensive policy provides. Their reasons for choosing Pantaenius are varied but we believe it is because of the Pantaenius ethos to always offer the widest possible cover; unrivalled claims handling; an excellent claims payment reputation and excellent customer service; values which are core to the Pantaenius name but don’t take our word for it...
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I honestly cannot speak highly enough of the Pantaenius team. The staff are amazing — incredibly understanding, genuinely warm, and always so prompt in their communication. They made what could have been a stressful situation feel completely manageable. Their professionalism, empathy and efficiency truly set them apart. Thank you, Pantaenius, for going above and beyond. Exceptional service and even better people.
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Annie T Sailing Steve & Karen, 2026
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Outstanding service from the moment of acquiring a policy all the way through to unfortunately having to file a claim, which is the moment of truth for any insurance product and the Pantaenius Aus team made a very challenging time that much easier for us to live through. Thank you!!!
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Blerina Onuzi Puidokas, 2026
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Excellent support from Kimberley and the team, guided us through the process and were responsive and informative, premium was also most competetive! highly recommended.
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Joseph, 2024
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So refreshing to deal with a company like Pantaenius whom always make sure you are well informed and kept up to date with the process. Getting a fantastic resolution is the icing on the cake.
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Catherine Johnstone, 2026
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The crew at Pantaenius have been Brilliant! They have been so supportive of my families required needs to ensure we have peace of mind that truly allows us to enjoy sailing with confidence. We truly appreciate their Service and products that are catered to our required needs. Thank you to the entire Pantaenius Team. Our adventures on the Water have been Made possible because of the Crew at Pantaenius!
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Glenn Egan, 2026
