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* Pantaenius UK Limited is authorised and regulated by the Financial Conduct Authority (Authorised No.308688)

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Frequently asked questions

We do everything to keep our products transparent and our service convenient. Sometimes, however, questions remain open. Here, we have put together the most frequently asked ones.

I have sold my boat. What happens with my policies?


If you have sold your boat, please inform us immediately by sending us a purchase agreement or transfer certificate by post or by email. Your policies will then be cancelled and settled upon transfer of ownership.

Can the purchaser take over the policies?


The policies cannot be transferred directly to the new owner but we can provide the new owner with new policies. 

Can I lend my boat to friends?


Yes.  Pantaenius liability insurance covers the policyholder, the owner, the captain, crew and anyone who is on board with the permission of the policyholder or the owner. This also applies to the use of dinghies and the undertaking of sports, as long as such activities happen in connection with use of the yacht.

What are the notice periods?


The policies are valid for one year in each case and are extended automatically by one year at a time unless terminated by email or in writing one running month + 30 days prior to expiry of the relevant period. 

How do I change my bank details?


If you would like to change the bank details we have on file for you, please notify us by telephone or email. 

One or more owners are leaving my group of co-owners – what do I need to do?


If one of the owners named in the policy decides to leave the group of co-owners, please inform us of this in writing. All persons involved must sign the declaration, unless you have named one person as primarily responsible.

Are salvage and wreck removal costs covered by liability insurance?


Salvage and wreck removal costs are covered by hull insurance. The salvage of a wreck can only be covered by liability insurance as a third-party claim in very rare cases.

My boat is kept on land in the winter – can I limit my cover?


Even when in storage in the winter and during transport to the storage location, there are risks of damage for which you, as the yacht owner, may be held liable. Your existing private liability will not cover such damage. There are therefore no plans to limit cover during winter storage.

Is winter storage included in the cover?


Liability risks are also covered during winter storage and during travel to and from the storage location.

Can I suspend my policies for a season?


We are unable to suspend a policy mid-term. Although you may cancel your policy, we recommend keeping your vessel insured at all times.

I am moving abroad. Will that affect my policies?


Please inform us of your new address immediately so that we can adapt your policies accordingly. Depending on the country, there may be further changes.

Can I go outside of my cruising area?


Occasionally, not planned, leaving the cruising area is included in the insurance, but must be reported immediately.

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